European Truck Spare Parts | Our Parts Our Hearts

Company Profile

We Are A Commercial Vehicle Spare Parts Provider in Malaysia, Offering A Wide Range of Spare Parts

for models such as Scania, Volvo, Man, Daf, etc.

COMPANY PROFILE

Founded in 1996, Diamond Technique Sdn. Bhd. began as a full-range new commercial vehicle spare parts provider for prime movers, heavy-duty trucks / lorry, machinery, etc. in Malaysia. Fast forward 28 years, the company accelerated into the future from manually processing orders and stock taking to implementing a computerized system to effectively improve work efficiency. This allowed us to become your go-to source for the best quality replacement and aftermarket genuine European heavy duty truck spare parts provider in Malaysia.

Today, we stock superior new and aftermarket heavy duty truck parts as a leading commercial vehicle spare parts provider in Malaysia. We are a company dedicated to making sure that our products are of top quality. The people in our sales team undergo continuous training so that they can bring you the best in customer service, ensuring a smooth and worry-free experience with a top commercial vehicle spare parts provider in Malaysia.

Our promise as a top commercial vehicle spare parts provider is that you’ll receive the product you ordered within a day. Here at Diamond Technique, we are your trusted commercial vehicle spare parts provider and the source for the best products at best value in Malaysia. Our goal as a top commercial vehicle spare parts provider is to offer a full range of quality automotive spare parts at reasonable prices in Malaysia.

Market Leadership As A Commercial Vehicle Spare Parts Provider in Malaysia

We are one of the largest commercial vehicle spare parts providers in Malaysia, specializing in offering a wide range of new commercial vehicle spare parts for models such as SCANIA, VOLVO, MAN, DAF, etc. The company is an authorized Malaysian distributor for brands such as AIR KRAFT, ATP- DIESEL, AYDINSAN, BF GERMANY, BEHR, BLACKTECH, CEI, COJALI, DAYCO, DPH, D.TEC-PARTS, ELRING, FAG, FTE, FERSA BEARING, HOLSET, HENGST, HC-CARGO, INA, KACMAZLAR, KNORR, KONGSBERG, LEMA, LEMA, LUK, MAHLE, MONROE, OMP, OE GERMANY, PROVIA, REM.GERMANY, ROTA, SKF, SM PRECISION, TEXTAR, VADEN, VOLVO and WABCO.

Our marketplace has maintained steady growth over the years as we continue to improve existing products and services to remain as a leading commercial vehicle spare parts provider in Malaysia.

Culture

Mr Law Poh Hong has always been a believer in team-building and work efficiency – which are skills that will give the team a better advantage so that the company will continue to be a top automotive spare parts provider in Malaysia. Under the excellent leadership of Mr Law, the company keeps improving to provide the greatest customer service to our local and oversea market as a top-choice automotive spare parts provider in Malaysia. The company also provides training courses and seminars to our employees to efficiently increase work competency and provide better quality services for our clients in and outside Malaysia.

Mission Statement

To be the first choice of heavy-duty commercial vehicle spare parts provider in Malaysia. To be known, trusted and demanded by buyers in our name.

Vision Statement

To be one of the leading and well-respected automotive spare parts provider and organization in Southeast Asia, as well as

To provide a full range of European commercial vehicle spare parts and DTEC-PARTS;
To provide cost-effective and quality services to our customers.

Word from founder

Leading the Commercial Vehicle Spare Parts Market

Diamond Technique Sdn Bhd, founded in 1996 in Kuala Lumpur, Malaysia, has been enjoying a meteoric growth amidst keen competition for more than 28 years. The company deals with a comprehensive range of genuine spare parts for practically all European trucks, buses and commercial vehicles.

Diamond Technique is a full-fletched and well-staffed commercial vehicle spare parts wholesaler.

From valuable market feedback, it has been learnt over the years that some spare parts have to be improved upon, what with such diverse environmental factors from those in Europe, for example, weather and road conditions. Diamond Technique has thus proceeded to do just that, improving on some critical spare parts to come up with its own branding—

DTEC-PARTS, “Our Parts, Our Hearts”! This comprehensive range of spare parts represents an improved version of original parts at very cost-effective prices, an added value that is much appreciated by retailers and end users alike.

Central to its operation are the Sales Department, Inventory Department and Packing/Dispatch Department, amply supported by the Finance and Import/Export Departments. All systems have been fully computerized to ensure maximal efficiency and real-time decision-making.

To further enhance customer loyalty, Diamond Technique organizes on-and-off seminars and workshops for customers, who are trained by specialists from Diamond Technique’s major suppliers. The objective is to give our customers hands-on experience with our products, especially new ones and, at the same time, provide useful tips on commercial vehicle repair. This has proven to be a very useful marketing effort, since well-trained commercial vehicle mechanics are hard to come by.

“We are proud to have established 3 new branches in Batu Caves, Port Klang and Johor Bahru, complete with warehousing and delivery services as well as training facilities to better serve our local customers there. Other long-term expansion program is already in the pipeline,” says Law Poh Hong.

“This is because what our customers are looking for are quality products at a competitive price, dependable service and short lead time, which we strive to satisfy the best we could.” Diamond Technique has a full-fletched transport system to better serve urgent and demanding orders. Its product range is of the highest quality at very competitive prices. To top it all, Diamond Technique sales people pay regular visits to customers to engage in more proactive communication. After all, selling starts with good listening skills. It is a small wonder that Diamond Technique has been a leader in major markets in South-east Asia. To enhance their performance in the export market, Diamond Technique has gone viral on Alibaba.com and Lelong.com.
Having relished a well-earned reputation in South-east Asia, Diamond Technique is now venturing into Asia. “We have been active in local exhibitions, enhancing our name and image in Malaysia and South-east Asia. It is high time we turned our eye to Asia, and that is the reason for our involvement in the Shanghai Expo 2017.”

“Market dynamics are so swift that some suppliers find it hard to adapt in time,” explains Law, “Thanks to useful market feedback and the sales team who collect them, we are able to turn around faster and improve on a full range of products to better help our customers. Hence DTEC-PARTS was born naturally in a unique fashion.”

Having used the push strategy effectively through the sales team, it is high time for Diamond Technique to embark on a new mission, which is the challenging task of exploiting the pull strategy—making everybody aware of Diamond Technique, be they buyers, users or installers of commercial vehicle spare parts.

To Diamond Technique, in these ever-changing times, market adaptation is the key to continuing excellence.

The product brands that we offered are readily stock available for delivery to you anytime, anywhere! Our strong brands are: